Clerestory video guides

Short walkthroughs of everyday tasks in Clerestory, recorded in the product. Pick the area you need and watch.
Every email Clerestory sendsAll 77 emails to your members, donors, buyers and staff, shown exactly as they are sent, with when each one goes out.
Members & donors

Memberships

Create membership tiers, set pricing and renewal discounts, run offer codes, and publish a member directory.
▶ Watch video
10:04
Members & donors

Managing members

Read the member list, convert or cancel a membership, and record memberships taken offline.
▶ Watch video
8:30
Members & donors

Dues

Fixed-period membership dues—set up tiers and periods, then manage who pays, who is waived, and who is exempt.
▶ Watch video
11:37
Payments & fundraising

Campaigns & forms

Group your fundraising into campaigns and build the public forms that bring money in.
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12:04
Programs & sales

Events or Classes?

Events sells admission to one occasion. Classes & Camps enrolls named people in something that meets on set dates. Two questions settle which to use.
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Programs & sales

Events & ticketing

Build an event end to end—tickets, sponsorships, add-ons, member benefits, and live check-in.
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23:19
Programs & sales

Box office & event series

Embed one events page on your website that houses every event and keeps itself up to date.
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4:19
Programs & sales

Retail

Sell merchandise in person, online, and on the kiosk—with stock, fair market values, and tax handling.
▶ Watch video
8:49
Programs & sales

Admission

Sell or simply count walk-up admission—price tiers, verification, operating hours, and visitor numbers.
▶ Watch video
5:47
Programs & sales

The Kiosk

Take retail, one-time donations, and admission in person on a tablet, with member benefits applied automatically.
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4:43
Settings

Payment accounts

Route revenue to the right legal entity or bank account, and control the tax notice donors see.
▶ Watch video
5:39
Tasks, data & reporting

Reporting

Live dashboards, customizable report templates, and reports scheduled out to your team, bookkeeper, or board.
▶ Watch video
11:19
Focus on your mission, automate the rest.
monthly Newsletter
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ShadowUmbrella, LLC
Clerestory is lovingly made in Sonoma County, California alongside some of the best wine grapes that California has to offer. Clerestory is developed and owned by ShadowUmbrella, LLC. All rights reserved. ShadowUmbrella, LLC—through Clerestory—provides software and integrations for non-profit organizations; it is not a payment processor, bank, or money transmitter. Payments are processed by Stripe and governed by Stripe's terms, schedules, and fees. Use of this site constitutes acceptance of our terms, privacy policy, and cookie policy. Trademarks belong to their respective owners. For accessibility assistance, email hello@clerestoryhq.com.