Every way your non-profit takes money, in one checkout. Memberships, dues, galas and the gift shop on one record.

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See what it does

Sunlight falling through high windows into a museum hall

One member's year

Membership

Renewed automatically

Winter gala

Two tickets

Gift shop

Member discount

Year-end gift

Fees covered

All of it

On one record

An example of what a supporter's record shows.

A supporter CRM that knows your people. Every gift, membership, ticket and email builds one record, and that record tells your team who to call next.

Warmth score

A 0–100 score for every supporter, with a plain-English reason for each point and a 90-day trend that shows who is warming up and who is cooling off.

Households and relationships

Family memberships for museums, and businesses and their people for chambers. Each membership level sets how many household places it includes, and the member chooses who fills them.

Email, letters and automations

Templates, letters on your letterhead, and multi-step automations that start when someone gives, joins, renews or lapses. See who opened and clicked your appeals.

A profile your staff will use

Giving at a glance, a full timeline, donor levels, and an owner and a stage for every relationship, with a My portfolio view for each staff member.

Records that stay clean

A duplicates queue with merging and undo, deceased records handled with care, and opt-outs your supporters control themselves.

Tributes, pledges, volunteers and grants

In-honor and in-memory gifts with tribute letters, pledges with payment schedules, volunteer shifts and hours, and grant awards that flow straight into the ledger.

See everything in the CRM →

How fast we build

A new release about every other day. Since February 2026, more than 1,200 improvements have reached the non-profits on Clerestory.

1,200+

improvements since February 2026

versioned releases

releases from September 1 to October 12

releases in the first 12 days of October

See what's new →See what's next →

One checkout for everything you sell. Online, in person and on the supporter's record.

What happens when every payment lands in one place

Nearly 1 in 3

lapsed members at the Healdsburg Museum came back from a single invitation email. None had returned on their own in the 90 days before.

31%

of members who join online turn on auto-renew. Almost none entered by staff do.

44%

of people paying choose to cover the processing fees, which pays 41% of all fees.

One record

for every supporter: memberships, gifts, tickets, classes, purchases and auction wins together.

Auto-renew and fee figures from every Stripe-processed payment on Clerestory through September 2026.

Built for organizations that take money in more than one way. If your members, donors, visitors and guests each live in a different system today, Clerestory puts them on one record.

Museums and historical societies

Admission, memberships, the gift shop and the gala in one place, with every visit and gift on the member's record.

Clerestory for museums →

“Clerestory intelligently handles all of our payment needs.”

Ebba de la Rosa, Healdsburg Museum & Historical Society

Also on Clerestory: Western Sonoma County Historical Society

Service clubs

Dues by tier, honorary members waived automatically, and the club and its foundation side by side, each with its own bank account and receipts.

Clerestory for service clubs →

Runs on Clerestory

Kiwanis Club of Healdsburg

Also on Clerestory: Professionals With Pride, with its public member directory

Arts centers and art schools

Class registration with waivers, waitlists and member pricing, alongside memberships, donations and performance tickets.

Clerestory for arts organizations →

Runs on Clerestory

CUBE Foundation for Arts and Culture

Also on Clerestory: Off-Key Orchestra

Also built for

Botanical gardens Friends groups and foundations Land trusts Churches Animal rescues

Honest limits

What Clerestory does not do

Better you hear it now than after you have moved your members over.

Collections management

Clerestory does not catalog objects. Keep your collections system for that.

Timed entry and reserved seating

Walk-up admission is sold by price tier, not by time slot, and tickets are general admission. Timed sessions with a capacity can be sold as an event series.

Meeting attendance and district reporting

Clerestory does not track attendance or report to a district or to Rotary International.

Text messages, offline mode and tap to pay on iPhone

Alerts and receipts go by email, card payments need a connection, and in-person cards use a Stripe card reader.

Website building

Clerestory gives you forms, event pages and a directory to embed, not a website.

Frequently asked questions

Straight answers, before the demo

What is Clerestory?

Clerestory is a CRM and payments platform for non-profits. Memberships, dues, donations, admission, events, auctions, raffles, classes and the gift shop run in one checkout on the organization's own Stripe account, and every payment lands on one record for each supporter.

Can donors cover the processing fees?

Yes. Fee coverage is a checkbox at checkout that starts unticked, and it covers our platform fee and Stripe's processing fee together, so the organization receives the full amount. Across every payment through September 2026, 44% of people paying chose to cover the fees.

Can a club and its foundation use one Clerestory account?

Yes. Each entity is its own payment account on the same organization, with its own bank account, EIN and tax classification, and each receipt says whether the payment is tax-deductible.

What happens if we leave?

There is no contract to end and no cancellation fee. Payments run on your own Stripe account, so the account and its history stay with you, and you can export your donor, membership and payment records.

Pricing

Priced to grow with you

Per-transaction pricing comparable to Bloomerang or Blackbaud at their volumes, and often less, before supporters cover a single fee.

Pricing details →

Compare

Weighing alternatives?

Clerestory beside twelve platforms, with every competitor claim linked to their own documentation.

All comparisons →

Guides

Practical guides

Written for treasurers, membership managers and development staff.

Read the guides →