Each has its own walkthrough. Here is the short version.
Auctions: silent, live and paddle raise
Guests bid on silent items from their own phones, with maximum bids, buy-it-now and outbid alerts by email. The auctioneer records live items and paddle-raise levels by bidder number, and a room screen shows the running total, the countdown to each close and a QR code to start bidding. Staff check guests in and take a card at the door. When the night is over, every winner is charged in one batch, and each guest receives one statement that separates fair market value from the tax-deductible portion.
A paddle-raise gift lands in the donor's giving history as a gift, on the same record as their membership and everything else they have ever done with you.
Read the full walkthrough of auctions.
Raffles
Sell tickets online, at a table or at the kiosk, as singles or bundles such as 10 for $40. At the table you can take a card on a reader, type it in, let the buyer pay on their own phone, or record cash and checks. A numbered raffle is drawn inside Clerestory with a cryptographically random pick, every press of the button is recorded, and refunded tickets can never win. Raffle money counts toward what you raised, never toward giving, and it is never receipted as deductible.
Read the full walkthrough of raffles.
Membership rules
Choose whether each member's year starts on the day they join or everyone shares the same dates. Round end dates to the end of the month. Decide what late joiners get: a longer first term or a lower first price. Add a grace period, open renewals only near the end of a term if you prefer, and decide whether members can move up a level mid-term. A live preview shows the dates your rules will produce before you save, and nobody's current dates move.
Read the full walkthrough of membership rules.
Move a payment between a membership and a donation
Someone renews through the donation form. Someone else meant to give, not join. Either way, you can now move the payment to where it belongs after the fact. Nobody is charged again, the membership starts, renews or ends as it should, lifetime giving does not change, and the donor automatically receives a corrected receipt that replaces the earlier one.
Read the full walkthrough of moving a payment.
Event offer codes, presales and member pricing
Create a code for an event that takes a percentage off, an amount off or sets a fixed price, capped by number of orders and valid between the dates you choose. A code can also unlock tickets before general sale, with or without a discount. Members get their member price, free tickets and early access automatically, recognized by their email address, and the event page tells everyone what members pay before they scroll.
Read the full walkthrough of offer codes and member pricing.
What it costs
Nothing extra. Clerestory is 3% per transaction and that is the whole price: no modules, no add-on fees and no contract. Auctions, raffles, membership rules and offer codes are part of every account from today.
Screenshots are from a Clerestory demo organization with test data.
If you would like to see any of it on your own data, get in touch and we will walk you through it.
Frequently asked questions
Does Clerestory do auctions and raffles?
Yes. Clerestory runs silent and live auctions, paddle raises and raffles in the same account as memberships, donations, admission and the gift shop. Guests bid from their own phones, every winner is charged in one batch, and raffle money is kept separate from giving.
Can one system run a non-profit's memberships, donations, events and auctions?
Yes. In Clerestory, auctions and raffles live in the same account as memberships, donations, admission and the gift shop, and a paddle-raise gift lands in the donor's giving history on the same record as their membership.
Can I fix a payment that came in through the wrong form?
Yes. Clerestory can move a payment between a membership and a donation after the fact. Nobody is charged again, lifetime giving does not change, and the donor automatically receives a corrected receipt that replaces the earlier one.
Can members get their member price on event tickets automatically?
Yes. Clerestory gives members their member price, free tickets and early access automatically, recognized by their email address. Event offer codes can also take a percentage off, an amount off or set a fixed price, and can unlock tickets before general sale.
How much do Clerestory's auctions, raffles and membership rules cost?
Nothing extra. Clerestory is 3% per transaction and that is the whole price, with no modules, no add-on fees and no contract, and auctions, raffles, membership rules and offer codes are part of every account.
