Botanical Gardens & Nature Centers

Admission, memberships, the plant sale and the gala, together

A garden or nature center earns its money in small pieces all year: admission at the gate, memberships, the spring plant sale, a Saturday class, a week of summer camp, a concert on the lawn and a gala in the fall. Clerestory puts every one of them on the same donor record, so you can see who your supporters really are.

Clerestory's Retail Products screen, listing gift shop items with price, fair market value, stock and SKU

Clerestory: the plant sale and the gift shop, with stock counts, SKUs and fair market value.

The gate

Run admission from a kiosk on a tablet, with a price for each kind of visitor and verified discounts where you need them. Members get in free, with the number of guests their tier allows. Daily visitor counts come straight from the sales.

Clerestory's admission price tiers, including senior, student, youth, EBT cardholder and military prices, with free admission set as a membership benefit
Clerestory: admission prices for adults, seniors, students, youth, children and EBT cardholders, and free admission with guests as a member benefit.

The plant sale

Add every plant and product with its price, stock and SKU, and sell at the kiosk or on a card reader at the sale table. When stock runs out, the item shows as out of stock. Purchases land on the buyer's record next to their membership, so you know which plant-sale regulars have never been asked to join.

Classes, workshops and summer camps

Run a class or camp with its schedule, eligibility, pricing, application, waitlist and roster. Attach a waiver or disclosure, and export every signed acknowledgment when your insurer asks. Members can get their own price automatically.

Clerestory's class waivers screen, showing which registrants have signed and when
Clerestory: every registrant's waiver, and when they signed it.

Memberships

Tiers with their own term, benefits and price. Monthly payments, an auto-renew discount, gift memberships for the holidays and complimentary memberships for volunteers. Offer codes for a spring membership drive, with a limit on how many times each can be used.

Clerestory's membership rules settings, where an organization sets how its memberships renew, expire and upgrade
Clerestory: the rules your memberships follow, set by you.

Concerts, the gala and the raffle

Put a summer concert series on one box office page. At the gala, guests bid on silent items from their phones, the auctioneer runs the live auction and the paddle raise by bidder number, and everyone is charged in one batch at the end. Put the room screen on the big display and everyone can watch the total climb toward the goal, scan a QR code to bid and give, and see a thank-you as each gift comes in.

Clerestory's room screen for a Winter Gala, showing the total raised tonight against the goal, a QR code to bid and give from a phone, the current paddle-raise level with three paddles up, and a thank-you line of givers by first name and last initial
Clerestory: the room screen on the big display, with the total against the goal, a QR code to bid and give, the paddle-raise level being called and a thank-you to each giver.

Sell raffle tickets online and at the table, and record the drawing with the winning ticket, so there is a record of how the winner was chosen. Check your state's rules on raffles before you run one.

What Clerestory does not do

  • Plant records. Clerestory does not manage living collections or accessions.
  • Timed-entry reservations. Walk-up admission is sold by price tier, not by time slot. Timed sessions with a capacity can be sold as an event series of dated sessions.
  • Reciprocal admission programs. Clerestory does not manage reciprocal networks with other gardens.

What it costs

Clerestory charges 3% per transaction, on your own Stripe account, plus Stripe's processing. Donors can choose to cover the fees at checkout. If you refund a payment, our 3% comes back with it.

Frequently asked questions

What software can a botanical garden use for admission, memberships and the plant sale?

Clerestory runs admission, memberships, the plant sale, classes, summer camps and the gala on the same donor record for botanical gardens and nature centers. Admission is sold from a kiosk on a tablet with a price for each kind of visitor, and plant-sale purchases land on the buyer's record next to their membership.

Can botanical garden members get free admission with guests?

Yes. In Clerestory, garden members get in free with the number of guests their membership tier allows, and daily visitor counts come straight from the sales.

Can a nature center run summer camps and classes with waivers?

Yes. Clerestory runs classes and camps with a schedule, eligibility, pricing, application, waitlist and roster, and attaches a waiver or disclosure whose signed acknowledgments can be exported when an insurer asks. Members can get their own price automatically.

Can a botanical garden run its gala auction and raffle in Clerestory?

Yes. Guests bid on silent items from their phones, the auctioneer runs the live auction and the paddle raise by bidder number, and everyone is charged in one batch at the end. Clerestory sells raffle tickets online and at the table and records the drawing with the winning ticket.

Does Clerestory manage living plant collections or timed-entry tickets?

Not living collections, and timed entry only in part. Clerestory does not manage living collections or accessions, does not sell walk-up admission by time slot, and does not manage reciprocal admission networks with other gardens; timed sessions with a capacity can be sold as an event series of dated sessions.

How much does Clerestory cost a botanical garden?

Clerestory charges 3% per transaction on the garden's own Stripe account, plus Stripe's processing. There is no license fee, no per-seat fee and no contract, donors can choose to cover the fees at checkout, and if a payment is refunded the 3% comes back.

See it with your own organization's year

Tell us what you run, from the gala and the raffle to memberships and the front desk, and we will walk you through it in Clerestory. 3% per transaction, on your own Stripe account.

Request a demo